Refund policy

Return & Refund Policy

At TrichoLab, customer satisfaction is our priority.

We offer a 30-day money-back guarantee on all purchases. If you are not fully satisfied with your order, you may request a return within 30 days of delivery.

Eligibility for Returns:

  • Items must be unused and in their original packaging.

  • Returns must be requested within 30 days of receiving the product.

  • Proof of purchase is required.

Refund Process:
Once your return is received and inspected, we will notify you regarding approval. Approved refunds will be issued to your original payment method within 5–10 business days.

Non-Returnable Items:

  • Opened or used products may not be eligible for a full refund.

  • Final sale items are non-refundable.

Return Shipping:
Customers are responsible for return shipping costs unless the product is defective or incorrect.

To initiate a return, contact us at:
support@tricholabhair.com